Effective Date: May 20, 2025

At Black Beaver Woodworks, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

We are committed to protecting your information and respecting your rights in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information from you in various ways, including when you visit our website, place an order, contact us, or engage with our content.

Information You Provide

When you interact with us, you may provide the following personal information:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment information (processed securely via third-party providers)
• Custom engraving content (for personalized products)
• Account login credentials (if account creation is enabled)

 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and interaction with the site:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referring site or search engine
• Clickstream data
• Cookies and tracking pixels (see Section 8)

 Information from Third Parties

We may receive information about you from:

• Payment processors (e.g., Stripe, PayPal)
• Shipping carriers (e.g., USPS, UPS)
• Analytics tools (e.g., Google Analytics)
• Advertising platforms (e.g., Facebook, Instagram)

How We Use Your Information

We use your personal data to:

• Process and fulfill your orders
• Communicate order confirmations, shipping updates, and support responses
• Respond to inquiries and customer service requests
• Customize and improve your shopping experience
• Personalize marketing and promotional messages (if opted-in)
• Comply with legal obligations and enforce our terms
• Prevent fraud and maintain security of our services

We do not sell or rent your personal information to third parties.

How We Share Information

We only share your personal data when necessary to provide our services or comply with the law.

We may share your information with:

Service Providers

Including:

• Payment processors
• Shipping partners (Canadian Post, Purolator, etc.)
• Website hosting providers
• Email marketing platforms
• Analytics and performance tools (Google Analytics)

These providers are only allowed to use your information to perform services on our behalf.

 Legal and Regulatory Compliance

We may disclose information if required by law, subpoena, court order, or to protect our legal rights or customers.

 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

 International Data Transfers

Your data may be transferred to and stored in jurisdictions outside Canada. We take reasonable steps to ensure it receives a comparable level of protection.

Your Rights and Choices

Under PIPEDA, you have the right to access your personal information, request corrections, and withdraw consent at any time. Depending on your location, you may have the following rights:

• A. Right to Access

You may request a copy of your personal data we hold.

• B. Right to Correct

You may request that we correct any inaccuracies.

• C. Right to Delete

You can request we delete your information, subject to certain legal or contractual obligations.

• D. Right to Object

You may object to certain uses of your data, such as direct marketing.

• E. Right to Withdraw Consent

If processing is based on your consent, you may withdraw it at any time.

• F. Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, email us at:  info@blackbeaverwoodworks.com

Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Fulfill legal and tax obligations
• Resolve disputes
• Enforce our policies

Non-customer inquiry information may be deleted within 12 months unless further contact is needed.

Security of Your Information

We take reasonable technical and organizational steps to protect your information from loss, misuse, and unauthorized access, including:

• HTTPS encryption
• Secure third-party payment processing
• Firewalls and data access controls
• Regular system monitoring and updates

However, no online transmission or storage system can be guaranteed to be 100% secure. Use our website at your own risk.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enhance user experience
• Analyze site performance
• Remember user preferences
• Support marketing efforts

You may opt out by adjusting your browser settings or declining non-essential cookies via the pop-up banner on our site.

Children’s Privacy

Our website and services are not intended for children under 13 years old (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

If we become aware that a child has submitted information, we will delete it immediately.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these sites. We recommend reading their privacy policies.

International Users

If you access our site from outside Canada, please note that your data may be transferred to, stored, and processed in Canada, where data protection laws may differ from your country.

By using our site, you consent to this transfer and processing.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our business or legal requirements. We will post the updated version on this page with a revised “Effective Date.”

We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this policy, contact us:

Black Beaver Woodworks

• Email: info@blackbeaverwoodworks.com
• Phone: 250-812-3234